ServiceNow Administration Training in Noida

Croma campus provides instructor-led ServiceNow training in Noida, Asian nation and provides active expertise to implement Service-Now.com within the organization. This coaching covers the underlying design, technical elements, implementation coming up with issues and implementation tasks essential for a Service-Now.com ITSM implementation project. at the side of implementation tasks and details, this course provides an in-depth summary of Service-Now.com necessary dependencies, sanctioning candidates to grasp the complete scope of a Service-Now.com ITSM implementation project.

Through lecture, demonstrations, active exercises, team activities, and schoolroom discussions, candidates gain associate understanding of the scope of a Service-Now.com ITSM implementation project, including: implementation tasks, ITIL/ ITSM processes, configuring the UI and out-of-box applications, fitting Self-Service, managing Service Catalog, managing Tickets (Request, Incidents, modification and Problem) together with knowledge domain, fitting and maintaining users, adding CIs (Configuration Items) to the CMDB, customizing messages and prompts, exploitation advancement, reports, BSM (Business Service Map) and email notifications, desegregation with gift systems, LDAP and external web-services, and running middle server (Discovery), observance business services through Service Mapping and store alerts/events within Event Management, offer automation and DevOps exploitation Orchestration

ServiceNow Admin Syllabus

A)   ServiceNow Admin Course Topics:
Duration: 10 Class
1) Core Configuration
Configure Navigation, Search and UI Options
Manage Lists, Filters, and Forms
Home Page
Delegates
Activate Plugins
2) User Administration
Configure User Accounts
Add Groups and Assign Users to Groups
Assign Roles
3) Manage Tables and Fields
Learn How to Manage Data with Tables
Creation of Tables and Fields
Manage Form View
Views
Sections in a Form
4) Manage Data with Import Set and Update Set
Work with Import Sets
Create and Apply Update Sets
5) Process Application
Work with Knowledge Base
Create and Populate Service Catalog Items and Order Guide
6) Core Application Administration
Set up Email Notifications
Learn about Upgrade Process and Release Cycle
Implement Contextual Application Security
7)Service Administration
Create and Modify Reports
Create and Apply SLAs
Customize and Brand Your Instance
8) Work Flow Basic
Business Rules
Client Script
UI Action
UI Policy
Scheduled Jobs
Workflow Script
9) Service Catalog
SLA’s
10) System Admin Certification Preparation
Registering for Exam
Admin Material Discussion
Dumps